What is the reputation of the dentist and the dental team?
A good dentist will have a solid reputation in their community. Ask family, friends and coworkers about the dentists they see and research their suggestions yourself – online reviews are great for this.
You may also contact your local or provincial dental society for a list of practicing dentists in your area.
How do the staff and dentists make you feel?
Your relationship with your dentist is an important one, so one of the most essential things to consider is whether you’ll feel comfortable with this person. During your initial consultation or appointment with a new dentist, consider the following:
- Do they take the time to listen to you as you explain symptoms and ask questions?
- Do you have fears or anxieties you’d be comfortable expressing, and do they answer your questions about procedures you’ll need effectively?
- Does the dentist seem to hear and understand your concerns?
Do they offer all of the preventive, restorative and urgent care services that you may require?
Advances in dental technology have allowed many dentists to offer a wide range of services. Do the dentists you are considering offer comprehensive services, including preventive, restorative and cosmetic treatments? What about emergency care?
If you or a family member has a specific oral health issue, it may be useful to choose a dentist who specializes in that area.
What are the office hours and is it nearby?
Is your new dentist close to home or work? How about public transit? If you drive, is parking convenient? Are there hours convenient for you?
Do you have any accessibility concerns that need to be addressed?
For patients with special needs, it’s important to make sure that your dental office can accommodate them. From physical accessibility to dental sedation services, this is an important aspect of comprehensive dental care.
Will the dental team work with you when it comes to the financial aspect?
Costs often vary by practice.
- Does your dentist follow the current Dental Association Fee Guide for your province?
- Do they accept your insurance and can they file your insurance claim electronically?
- Are there multiple payment options (personal checks, credit cards, interest-free payment plans)?
While your health is the most important factor, money is also an issue. Don’t hesitate to ask for an estimate for any procedures. Our administrative team is always here to address any questions or concerns you may have.
What does the scheduling system look like?
How does the office manage appointment scheduling, reminders, cancellations and other issues?
Are you pleased with the appearance of the office?
Is the dental office clean and orderly? Are the receptionists/administrative team welcoming?
Can you visit before making your first appointment to help you make a final decision? We are happy to have patients visit Vic West Dentistry at a pre-scheduled time so you can get to know our office. We are proud of our friendly team and clean, organized environment. We look forward to answering any questions you may have.
What is the dentist's approach to care?
When it comes to choosing a dentist, it’s also important to confirm that your new dentist has the same values you do. Talk to the dentist to learn about his or her approach to their dentist-patient relationships, and whether you two would be a good match.
We are here to welcome new patients in Victoria.
Our team of dental professionals is here to welcome any new patients to our clinic. If you are looking for a new dentist in Victoria, we hope you’ll consider us!